How can AI impact my business?
According to recent data, 2/3 of small and midsized businesses (SMBs) that are currently using or considering AI report that it has positively impacted their operations. Additionally, 75% of SMBs expect to see significant benefits from AI within the next two years.
What steps should I take to prepare for AI?
Start by evaluating your current technologies and assessing your AI readiness. Focus on improving data access and quality, as AI success heavily relies on having meaningful data. Additionally, consider defining a 'north star' metric to guide your AI initiatives.
What areas can SMBs use AI for?
The top three areas where SMBs are currently leveraging AI include IT management and support, marketing, and customer service. This indicates a growing trend among SMBs to integrate AI into various aspects of their operations.
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